We offer a comprehensive 1-Year Stitch Warranty on all our handmade products, demonstrating our commitment to quality craftsmanship. Should you encounter any defects, please do not hesitate to contact us at hello@wooliestore.com, and our dedicated team will be pleased to assist you promptly. If you are dissatisfied with your purchase for any reason, you may return them in new and original condition within 30 days of delivery date. Due to nature of hand-made products, we cannot refurbish our used products. Returns must be in their original packaging.